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Device Batches
When you need to provision or deprovision more than one device at a time, the dashboard runs the job as a background batch. A batch can contain up to 100 devices.
When a Batch Is Created
A batch is created automatically when you set the Device count to more than one in the Add device dialog on the Devices page. The dialog adapts when you increase the count:
- Generated device name becomes Name prefix. Each device in the batch is named
<prefix>-001,<prefix>-002, etc. - The submit button changes from Create device to Create batch.
- A notice appears: "This will create a background batch and take you to its progress page."
- The selected network, firewall group, apps, peer-isolation setting, and dashboard-access setting apply to every device in the batch.
Bulk deprovisioning (selecting multiple devices and decommissioning them) also creates a batch.
Tracking Progress
After you click Create batch, the dashboard navigates to the batch detail page. You can also find all batches from the Batches link in the main navigation.
Batch List
The list shows one row per batch with the following columns:
| Column | Description |
|---|---|
| Action | provision or deprovision |
| State | Overall batch state (e.g. completed, in-progress) |
| Items | Total number of devices in the batch |
| Processed | How many devices have been processed so far |
| Success | Number of devices that completed successfully |
| Failed | Number of devices that failed |
| Updated | Timestamp of the last state change |
Click Open to view the detail page for any batch. Use Refresh to fetch the latest state. You can cancel a queued or running batch; items that have already completed are not rolled back.
Batch Detail
The detail page has two sections:
Batch summary — a card showing the action, state, item count, processed count, success count, failure count, name prefix, peer-access posture for provisioning batches, and last updated timestamp.
Items table — one row per device with:
| Column | Description |
|---|---|
| # | Sequence number in the batch |
| Name | The generated device name |
| Device | Link to the device detail page (available once provisioning completes) |
| State | Per-device state (e.g. completed, failed) |
| Error | Error details if that device failed |
Partial Failures
If some devices in a batch fail while others succeed, the batch still completes. The Failed count in the summary tells you how many did not provision successfully, and the Items table shows per-device errors so you can investigate.
Successfully provisioned devices are usable immediately. There is no retry button for failed batch items. Review each error, correct the cause, then provision replacements individually or create another batch with a new, non-conflicting name prefix.
Download Bootstrap Commands
After a provisioning batch completes, select Download ZIP. The archive contains the per-device bootstrap material needed to start each agent.
The download is temporary and its expiry is shown in the dashboard. Download it promptly, keep it encrypted at rest, and distribute each command only to its intended device. If the export expires before you retrieve it, decommission the unused device records and provision replacements; bootstrap commands are not recoverable from ordinary device details.